Looking for affordable shared office space without a long-term contract? Pricing starts at only £140 per month including VAT

You will be sent an automated email to notify you when we receive letters or parcels for you. You will then be able to log into the customer admin area and choose how you wish to access your post e.g. via scan, forwarding or collection.

We do not scan your post to you by default unless you tell us to. Instead, we notify you via email when you receive post and let you choose how you would like to retrieve it. We do not open it unless you instruct us to. In any instance where we are asked to open post the contents of your post are kept confidential. All of our staff are DBS checked before being employed by us (a DBS check is an official government record stating a person's criminal convictions). We take customer confidentiality seriously.

They must not weigh more than 10kg and exceed the size of a shoebox. Anything received larger / heavier than this will be turned away. We will only forward items for free that weigh 100 grams or less (see point 10 below). Anything heavier than this you can either collect for free or we can forward it to you subject to conditions (see point 9 below).

You can arrange for your own courier to collect your item(s) from us.

a) Letters

• We can put all of your letters into 1 envelope if necessary.
• Email us and ask for the dimensions, weight, collection address and earliest collection date (the collection address may be different to your virtual office address).
• We will then give you all of the relevant information to enable you to book your post collection via courier (at your own expense).
• There will also be a £3.50 fee due to us per consignment to cover time, admin, packaging and printing.
• A consignment can be 1 letter or a group of letters put into 1 envelope so you only have to pay 1 fee of £3.50 to us. You will also save money on courier charges this way.
• Once the letter(s) are handed over to the courier by us it is your responsibility to liaise with the courier and track your item and raise any queries directly with them. We take no responsibility for lost or damaged items.

b) Parcels

• Where possible we may be able to put all of your parcels into 1 box.
• Email us and ask for the dimensions, weight, collection address and earliest collection date (the collection address may be different to your virtual office address).
• We will then give you all of the relevant information to enable you to book your post collection via courier (at your own expense).
• There will also be a £5.50 fee due to us per consignment to cover time, admin, packaging and printing.
• A consignment can be 1 parcel or a group of parcels put into 1 box or several parcels going to the same address on the same collection (e.g. parcels 1 of 2 and 2 of 3). In such an instance 1 x fee of £5.50 is due to us. You will also save money on courier charges this way.
• Once the parcel(s) are handed over to the courier by us it is your responsibility to liaise with the courier and track your item and raise any queries directly with them. We take no responsibility for lost or damaged items.

The maximum weight of an item that we will send you for free is 100 grams. We will use the cheapest service available to send your item via Royal Mail. Tracking is not included. We do not take responsibility for non-delivered post. If you would like your post sent to you with tracking additional charges will apply. See point 11 below.

For anything up to a maximum weight of 100 grams We will use the cheapest service available to send your item to you globally via Royal Mail. Tracking and insurance is not included and we do not take responsibility for any items that are not delivered to their destination.

If you would like your items delivered to you faster or with tracking and with a delivery guarantee you can book your own courier as per the following guidelines.

a) Letters

• We can put all of your letters into 1 envelope if necessary.
• Email us and ask for the dimensions, weight, collection address and earliest collection date (the collection address may be different to your virtual office address).
• We will then give you all of the relevant information to enable you to book your post collection via courier (at your own expense).
• There will also be a £3.50 fee due to us per consignment to cover time, admin, packaging and printing.
• A consignment can be 1 letter or a group of letters put into 1 envelope so you only have to pay 1 fee of £3.50 to us. You will also save money on courier charges this way.
• Once the letter(s) are handed over to the courier by us it is your responsibility to liaise with the courier and track your item and raise any queries directly with them. We take no responsibility for lost or damaged items.

b) Parcels

• Where possible we may be able to put all of your parcels into 1 box.
• Email us and ask for the dimensions, weight, collection address and earliest collection date (the collection address may be different to your virtual office address).
• We will then give you all of the relevant information to enable you to book your post collection via courier (at your own expense).
• There will also be a £5.50 fee due to us per consignment to cover time, admin, packaging and printing.
• A consignment can be 1 parcel or a group of parcels put into 1 box or several parcels going to the same address on the same collection (e.g. parcels 1 of 2 and 2 of 3). In such an instance 1 x fee of £5.50 is due to us. You will also save money on courier charges this way.
• Once the parcel(s) are handed over to the courier by us it is your responsibility to liaise with the courier and track your item and raise any queries directly with them. We take no responsibility for lost or damaged items.

Yes, You will need to give us their name via email. When they come to collect your post, they will need to show some ID. Collection has to be strictly by appointment only.

All posts must be collected by appointment only. This is to avoid customers arriving at our Business Centre at a time when there is nobody there to see them and give them their mail.

If you reach monthly post forwarding allowance you will need to wait for the following calendar month to start when your allowance is reset.

A maximum of 3 businesses can use the shared office address as the trading address and the virtual office address as the registered address so long as they have the same Director.

We operate a subscription service. This means that once you sign up your original payment method will be charged the amount due automatically on your monthly billing date. Your billing dates can be viewed in the customer log in area.

Yes, you can. Simply log into the client area pay again using your new card and your last payment will be refunded to you on a pro rata basis.

Your deposit will be refunded to you when you leave providing there has been no damage caused to our property or other losses incurred. There is also a minimum term of 2 months. The deposit will be retained if you do not pay us on your 2nd billing date. The deposit has to be sent to us via bank transfer.

You can cancel and request a refund within 24 hours of subscribing. After this 30 days’ notice is required subject to a minimum term of 2 months.