Content and Knowledge Management
Effective management of content and knowledge assets is vital for organisations aiming to streamline operations, improve collaboration and enhance customer experiences. At BusinAssist, we offer tailored solutions to help you create organise and manage your knowledge base and content effectively, empowering your business with accessible, structured and up-to-date information.
What We Can Offer
Knowledge Base Creation and Maintenance
A knowledge base is a centralised repository of information that helps businesses store and share knowledge effectively.
BusinAssist helps create and maintain a robust knowledge base for your organisation. Whether it’s for internal teams or customer support, we organise your information into an easily accessible, searchable and regularly updated system.
Prices start from £0.25 per repository
Document Lifecycle Management
Document lifecycle management involves tracking documents from creation to disposal to ensure efficiency and compliance.
BusinAssist manages the entire lifecycle of your documents, including creation, review, archiving and secure disposal. This ensures your business operates smoothly while meeting compliance standards.
Prices start from £0.25 per page
Content Management System (CMS) Setup
A CMS enables businesses to create, manage and publish digital content with ease.
We set up and optimise CMS platforms tailored to your needs, such as WordPress, Drupal or Joomla. Our services include installation, customisation and training, ensuring your team can manage content efficiently without technical barriers.
Enterprise Document Management Solutions
Enterprise document management (EDM) systems allow organisations to store organise and control access to business documents.
BusinAssist implements advanced EDM solutions to streamline your document handling processes. From version control to secure sharing, we provide tools that enhance collaboration and compliance.
Content Categorisation and Taxonomy Setup
Proper categorisation and taxonomy make it easier to organise, search and retrieve content.
Our team develops intuitive categorisation systems and taxonomies tailored to your business, ensuring your content is systematically arranged and quickly accessible for both employees and customers.
Prices start from £0.10 per document
FAQ and Help Desk Documentation
FAQs and help desk materials are essential for providing self-service solutions to customers or internal teams.
BusinAssist creates clear, concise and user-friendly FAQs and help desk guides. We structure content to address common queries effectively, enhancing user satisfaction and reducing support overhead.
Training and Onboarding Materials
Training and onboarding materials help new employees adapt quickly and understand business processes.
We design professional training manuals, onboarding guides and e-learning content to support your workforce. Our materials are engaging, informative and tailored to meet your organisational needs.
Transform your content and knowledge management practices with BusinAssist’s customised solutions. Click below to request a quote and let us help you streamline your workflows, enhance collaboration and empower your team with effective knowledge management tools.